Welcome to Ori!
The following statement (the “Privacy Statement”) explains how we collect your information, how we protect it, use it, share it, and what choices you have with respect to this information.
This Privacy Statement applies to information related to the operation of Ori products and services, including Ori’s hardware products (“Hardware Systems”), any website, digital platform or mobile application we control (the “Digital Systems”). In this Privacy Statement, the expression “Ori Products” includes our Hardware Systems and Digital Systems.
This Privacy Statement was last modified on February 11th, 2026, and was first published and made effective on November 13, 2018.
Guiding Principles
Your Consent
By using Ori Products, you agree to allow us to collect and process information as described in this Privacy Statement. The information we collect includes: login information; setup information; usage information; technical and environmental information; and other information.
Login Information: If you create an Ori digital account, your name, address, email address, and other information you provide can be stored. Your email address may be used to send you news about Ori-related services, products or promotions. We may use one or more service providers to administer these messages, but we do not share your email address with spammers or any other third parties without your permission.
Setup Information: When you use a Digital System for the first time you’ll be asked questions in order to establish a user profile and preferences. This information helps us to provide you with the best experience.
Usage Information: If you are logged into your Ori account, we record the IP address you visit our Digital Systems from, and if you have a Hardware System or other connected device we record adjustments made to it and any changes in settings or preferences. We store this data along with your email address, information about your Hardware System, data collected directly by it, a history of your Hardware System settings, and any other information we have collected about your use of Ori Products. We collect this information in order to understand better how you and others use Ori Products in order to improve your experience with them. You may also choose to enable optional analytics that collect information about how you use other Ori Products, including feature usage, navigation patterns, and interaction data. This analytics data helps us improve the setup process and overall user experience. When enabled, this information is linked to your Ori account and processed using third-party analytics tools, but is never shared outside Ori for commercial or marketing purposes. You can disable optional analytics at any time through your account settings.
Technical and Environmental Information: In order to improve your experience over time and help troubleshoot any problem you may encounter with Ori Products, we record data such as the Hardware System identifier, software version, and other technical information. We also collect data from several sensors built into the Hardware Systems. These sensors can sense movement and obstructions and their principal function is safety, but we also use them to collect data such as usage patterns.
Information Collection
We collect information about you in order to provide you and others with the best experience possible with Ori Products. We use this information to provide, develop and improve Ori Products, including to make assessments and recommendations about features, safety or performance. We may use your contact details to send you this information, or to ask you to participate in surveys about your use of Ori Products, and to send you other communications. We may also use this information in an aggregated, non-identified form for research purposes and to help us make sales, marketing, and business decisions. We collect information about you through Ori Products in several ways:
Hardware System Connection: To connect your Hardware System to our services, or to access your Hardware System over the internet from a connected device, you will need to connect your Hardware System to your Wi-Fi network. During setup, the Hardware System will ask for your Wi-Fi network name (SSID) and password to connect to the internet. It will save this information on the device, along with your IP address, so that you can access it and control it from your connected device, and so that it can communicate with Ori servers and download software updates. Once connected to your Wi-Fi network, your Hardware System regularly sends the data described in this Privacy Statement (excluding your Wi-Fi password) to Ori to provide you with our services.
Digital System Use Information: As with many websites and platforms, when you use our Digital Systems we and our third-party partners analyze log file information and other data collected through cookies, web beacons, and other tracking technology, to collect information about your browsing behavior, including for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with our webpages and with third-party links, traffic and usage trends on the service, etc. If enabled, we use session cookies to keep you logged in while you use features of our websites; these disappear after you close your browser. If permitted, we also use persistent cookies, which stay in your browser and allow us to recognize you when you return to our websites, to remember your information so you will not have to re-enter it, to better understand how you use our website and other Ori Products, to diagnose and fix technology problems, and otherwise enhance Ori Products. In some of our email messages, we use a “click-through URL” linked to content on our Digital Systems. We track this click-through data to help us measure the effectiveness of our communications. We also use third-party analytics tools to assist us with analyzing and improving Ori Products. You may change the settings of your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you set your browser to reject cookies, parts of our Digital Systems may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.
Third-Party Sites and Features: Our Digital Systems may contain links to other websites or digital systems operated by third parties and may include social media features. These third-party sites may collect information about you if you click on a link, and the social media sites may automatically record information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy of the company providing the feature, not by this Privacy Statement. We do not control what information these third parties collect. Please review the privacy settings on your social media accounts and think carefully before clicking on links which may take you to a third-party website.
Information Use and Sharing
We will not share your personal information for any commercial or marketing purpose unrelated to the activation and delivery of Ori Products and services except in the limited circumstances listed in this Privacy Statement. We may share non-personal information, such as aggregated or anonymized data, publicly and with our partners (for example, we may publish an analysis about the use of interior space). This non-personal information may also be shared with other users to help them improve their experience with Ori Products. We take steps to keep this non-personal information from being associated with you and we require those we share it with to do the same. Other data and information may be shared in certain ways in order to provide and improve Ori Products:
Sharing Personal Information: We may share your personal information when you have given us your consent to do so. We may also share your personal information upon the sale or transfer of the company and/or all or part of its assets because your personal information may be among the items sold or transferred. We will request a purchaser to treat our data under the Privacy Statement in place at the time of its collection. Finally, we may also share your personal information to a third party if we believe in good faith that we are required to do so for legal reasons (for example, we may disclose information in response to legal process and we may disclose information in response to lawful requests by public authorities in the United States and other countries for the purposes of law enforcement and national security).
Sharing Information with Third Parties: When you choose to connect third-party products and services with Ori Products, you will be shown details about any proposed exchange(s) of data between Ori and the third party that is providing the product or service. In some cases, Ori or the third party will instead (or also) ask for permission to control the products that you have connected. Your explicit consent is required to allow any of these exchanges or requests for control and you will be able to revoke it at any time. Any Ori data that you choose to share with a third party is governed by that third party’s privacy policy while in that party’s possession. Any data that Ori receives from third parties will be processed and stored by Ori and will be treated in the same ways as any other data that is a part of your Ori account in accordance with this Privacy Statement.
Sharing Information with Other Devices: Ori Products may interface and share certain information locally with connected devices (both Ori and third-party devices). Sharing can also occur between or among Ori Products or among Ori’s servers. Ori Products may also allow you to enable device pairing. If you do this, you’ll be asked to share location data from your mobile device or from additional authorized users. This data may be processed or combined with data from other products to enhance certain features of Ori Products. Bluetooth-enabled Ori Products may broadcast an identifying signal wirelessly. This is used to connect with your Bluetooth-enabled devices (such as a smartphone, speaker or tablet) in order to deliver certain features. Communicating with other devices can help the system provide you with an enhanced experience.
Sharing Information with Authorized Users: Ori may provide you with the ability to enable additional authorized users to access your account. If you do so, the additional authorized users may be able to control and view all of your information. Invited users may also add additional authorized users to your account, so be careful to add only those you trust. Information about invited users (like email address, name, or changes to settings) may be stored with your account.
Security and Storage
We take security seriously and care about the integrity of your information. We use best-in-class data security tools to keep your data safe and protect Ori Products from unauthorized access. We use commercially reasonable physical, administrative, and technological methods to transmit your data securely. However, Ori cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation, notify those individuals whose information may have been compromised, when appropriate, and take other steps, in accordance with any applicable laws and regulations.
We generally store your personal information on our servers until you delete or edit it, or for as long as you remain a user of Ori Products. You have the following rights in relation to your data and how Ori stores it:
You can access, amend or delete your stored information by contacting us at privacy@oriliving.com. After your information is deleted, backup copies may be retained for a period of time as required by law or in accordance with our archival policies.
Minors
We do not knowingly collect or store any personal information about children.
International Users
Our Digital Systems are hosted in the United States and are intended for United States and Canadian users. If you access our Digital Systems from the European Union or other regions with laws governing data collection and use that may differ from US law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer and to the application of US law.
Changes and Questions
Please note that this Privacy Statement may change from time to time. We will provide notice of any changes on the website or by contacting you. If you have any questions, please contact us at privacy@oriliving.com.
By using the software (“Product Software”) that is embedded on an Ori product (“Product”), you agree to the terms of this End User License Agreement (“EULA”) between you and Ori, Inc., a Delaware corporation (“Ori” or “we”).
This EULA governs your access and use of the Product Software. This EULA gives you specific legal rights, and you may also have other legal rights in addition, which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under this EULA will not apply to the extent prohibited by applicable law. Some jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of incidental or consequential damages or other rights, so those provisions of this EULA may not apply to you.
THIS IS A LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT SOFTWARE, YOU ARE ACCEPTING AND AGREEING TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT IN CONNECTION WITH THE ACCESS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT. YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE PRODUCT SOFTWARE AND TO ENTER INTO THIS EULA. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD CEASE ACCESSING OR USING THE PRODUCT SOFTWARE.
SECTION 3 OF THIS EULA DESCRIBES AUTOMATIC SOFTWARE UPDATES OF THE PRODUCT SOFTWARE. BY ACCEPTING AND AGREEING TO THIS EULA, YOU ARE CONSENTING TO THESE AUTOMATIC SOFTWARE UPDATES. IF YOU DO NOT AGREE, YOU SHOULD NOT USE THE PRODUCT SOFTWARE.
1. License.
Subject to the terms of this EULA, Ori grants to you a limited and nonexclusive license (without the right to sublicense) to execute one (1) copy of the Product Software, in executable object code form only, solely on the Product that you own or control and solely for use in conjunction with the Product for your personal, non-commercial purposes.
2. Restrictions.
You agree not to, and you will not permit others to: (a) license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Product Software or make the Product Software available to any third party; (b) copy or use the Product Software for any purpose other than as permitted in Section 1; (c) use any portion of the Product Software on any device or computer other than the Product that you own or control; (d) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Product Software; or (e) modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Product Software (except to the extent applicable laws specifically prohibit such restriction for interoperability purposes, in which case you agree to first contact Ori and provide Ori an opportunity to create such changes as are needed for interoperability purposes). You may not release the results of any performance or functional evaluation of any of the Product Software to any third party without prior written approval of Ori for each such release.
3. Automatic Software Updates.
Ori may from time to time develop patches, bug fixes, updates, upgrades and other modifications to improve the performance of the Product Software and related services (“Updates”). These may be automatically installed without providing any additional notice or receiving any additional consent. You consent to this automatic update. If you do not want such Updates, your remedy is to disconnect and/or stop using the Product. If you do not disconnect and/or cease using the Product, you will receive Updates automatically. You acknowledge that you may be required to install Updates to use all features of the Product and the Product Software and you agree to promptly install any Updates Ori provides. Your continued connection and/or use of the Product is your agreement to this EULA.
4. Ownership.
The Product Software and all worldwide copyrights, trade secrets, and other intellectual property rights therein are the exclusive property of Ori and its licensors. Ori and its licensors reserve all rights in and to the Product Software not expressly granted to you in this EULA. The Product Software (and all copies thereof) is licensed to you, not sold, under this EULA. There are no implied licenses in this EULA. All suggestions or feedback provided by you to Ori with respect to the Product Software shall be Ori’s property. Ori may use, copy, modify, publish, or redistribute the submission and its contents for any purpose and in any way without any compensation to you. You also agree that Ori does not waive any rights to use similar or related ideas previously known to Ori, developed by its employees, or obtained from other sources.
5. Open Source.
Certain items of software included with the Product Software are subject to “open source” or “free software” licenses (“Open Source Software”). Some of the Open Source Software is owned by third parties. The Open Source Software is not subject to the terms and conditions of this EULA. Instead, each item of Open Source Software is licensed under the terms of the end user license that accompanies such Open Source Software. Nothing in this EULA limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable end user license for the Open Source Software. If required by any license for particular Open Source Software, Ori makes such Open Source Software, and Ori’s modifications to that Open Source Software, available by written request to Ori at the email or mailing address listed below.
6. Term and Termination.
This EULA and the license granted hereunder are effective on the date you first use the Product Software or Product and shall continue for as long as you continue to use the Product Software or Product, unless this EULA is terminated under this section. Ori may terminate this EULA at any time if you fail to comply with any term(s) hereof. You may terminate this EULA effective immediately upon written notice to Ori. Upon termination of this EULA, the license granted hereunder will terminate and you must stop all use of the Product Software, but the terms of Sections 2 through 18 (inclusive) will remain in effect, after any such termination.
7. Warranty Disclaimer.
NOTWITHSTANDING ANYTHING TO THE CONTRARY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORI PROVIDES THE PRODUCT SOFTWARE “AS-IS” AND DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. ORI DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE PRODUCT SOFTWARE. ORI MAKES NO WARRANTY THAT THE PRODUCT SOFTWARE WILL BE UNINTERRUPTED, FREE OF VIRUSES OR OTHER HARMFUL CODE, TIMELY, SECURE, OR ERROR-FREE.
YOU USE ALL PRODUCT INFORMATION (AS DEFINED BELOW), THE PRODUCT SOFTWARE, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND ORI DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOU OR ANY OTHER PERSON, PETS OR OTHER LIVING THINGS, THE INTERIOR SPACE WITHIN WHICH THE PRODUCT IS LOCATED, ANY PERSONAL PROPERTY OR OTHER ITEMS, ANY PERIPHERALS CONNECTED TO THE PRODUCT, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS WITHIN THE INTERIOR SPACE CONTAINING THE PRODUCT, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, PRODUCT SOFTWARE, OR PRODUCT.
8. Limitation of Liability
Nothing in this EULA and in particular within this “Limitation of Liability” clause shall attempt to exclude liability that cannot be excluded under applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL (A) ORI BE LIABLE FOR ANY CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THE PRODUCT OR PRODUCT SOFTWARE, EVEN IF ORI KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) ORI’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THE PRODUCT AND PRODUCT SOFTWARE, WHETHER IN CONTRACT OR TORT OR OTHERWISE, EXCEED THE GREATER OF (I) FEES ACTUALLY PAID BY YOU TO ORI FOR THE PRODUCT AT ISSUE IN THE PRIOR 12 MONTHS (IF ANY), AND (II) ONE HUNDRED DOLLARS ($100). THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. ORI DISCLAIMS ALL LIABILITY OF ANY KIND OF ORI’S LICENSORS AND SUPPLIERS.
9. Limitations of Product Software
The Product Software provides you information (“Product Information”) regarding the Product and its connection with other products and services. All Product Information is provided “as is” and “as available”. We cannot guarantee that it is correct or up to date.
10. Confidentiality.
“Confidential Information” shall mean the Product Software and all other information disclosed to you that Ori characterizes as confidential at the time of its disclosure either in writing or orally, except for information which you can demonstrate: (a) is previously rightfully known to you without restriction on disclosure; (b) is or becomes, from no act or failure to act on your part, generally known in the relevant industry or public domain; (c) is disclosed to you by a third party as a matter of right and without restriction on disclosure; or (d) is independently developed by you without access to the Confidential Information. You shall use your best efforts to preserve and protect the confidentiality of the Confidential Information at all times, both during the term hereof and for a period of at least three (3) years after termination of this EULA, provided, however, that any source code you receive shall be held in confidence in perpetuity. You shall not disclose, disseminate or otherwise publish or communicate Confidential Information to any person, firm, corporation or other third party without the prior written consent of Ori. You shall not use any Confidential Information other than in the course of the activities permitted hereunder. You shall notify Ori in writing immediately upon discovery of any unauthorized use or disclosure of Confidential Information or any other breach of this EULA, and will cooperate with Ori in every reasonable way to regain possession of Confidential Information and prevent any further unauthorized use. If you are legally compelled to disclose any of the Confidential Information, then, prior to such disclosure, you will (i) immediately notify Ori prior to such disclosure to allow Ori an opportunity to contest the disclosure, (ii) assert the privileged and confidential nature of the Confidential Information, and (iii) cooperate fully with Ori in protecting against any such disclosure and/or obtaining a protective order narrowing the scope of such disclosure and/or use of the Confidential Information. In the event such protection is not obtained, you shall disclose the Confidential Information only to the extent necessary to comply with the applicable legal requirements.
11. For U.S. Government End Users.
The Product Software is a “commercial item,” as that term is defined at 48 C.F.R. 2.101 (OCT 1995), and more specifically is “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212 (SEPT 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (JUNE 1995), the Product Software is provided to U.S. Government End Users only as a commercial end item and with only those rights as are granted to all other customers pursuant to the terms and conditions herein.
12. Export Compliance.
The Product Software and related technology are subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree to strictly comply with all such laws and regulations and acknowledge that you have the responsibility to obtain authorization to export, re-export, or import the Product Software and related technology, as may be required. You will indemnify and hold Ori harmless from any and all claims, losses, liabilities, damages, fines, penalties, costs and expenses (including attorney’s fees) arising from or relating to any breach by you of your obligations under this section.
13. Governing Law; Venue.
The courts in some countries will not apply Massachusetts law to some types of disputes. If you reside in one of those countries, then where Massachusetts law is excluded from applying, your country’s laws will apply to such disputes related to these terms. Otherwise, you agree that this EULA, and any claim, dispute, action, cause of action, issue, or request for relief relating to this EULA, will be governed by the laws of Massachusetts, without giving effect to any conflicts of laws principles that require the application of the laws of a different jurisdiction. Any action or proceeding relating to this EULA must be brought in a federal or state court located in Suffolk County, Massachusetts and each party irrevocably submits to the jurisdiction and venue of any such court in any such claim or dispute, except that Ori may seek injunctive relief in any court having jurisdiction to protect its intellectual property or Confidential Information.
14. Assignment.
Neither the rights nor the obligations arising under this EULA are assignable by you, and any such attempted assignment shall be void and without effect.
15. Notices.
Any notice to you may be provided by email to the address that you registered with Ori.
16. Severability.
If any provision of this EULA is unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
17. Waiver.
All waivers by Ori will be effective only if in writing. Any waiver or failure by Ori to enforce any provision of this EULA on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
18. General.
The Product Software is deemed irrevocably accepted upon your use of the Product Software. Ori will have no responsibility to provide maintenance or support services with respect to the Product Software. The parties are independent contractors.
You acknowledge that the Product Software contains valuable trade secrets and proprietary information of Ori, that any actual or threatened breach of Section 2 (Restrictions) of this EULA will constitute immediate, irreparable harm to Ori for which monetary damages would be an inadequate remedy, and that injunctive relief is an appropriate remedy for such breach.
The headings of Sections of this EULA are for convenience and are not to be used in interpreting this EULA.
Except as otherwise provided in this section, no amendment to this EULA will be valid unless it is in writing hand-signed by the parties.
If you have questions regarding this EULA, please contact Ori.
Ori Design Studio
Brooklyn, NY
